Refund policy

Return & Refund Policy

At Shattered Fates, we take pride in our products and want every purchase to meet your expectations. Due to the nature of our items and limited releases, all sales are final.

All Sales Final

All items purchased from Shattered Fates are non-returnable, non-refundable, and non-exchangeable. Please carefully review product descriptions, sizing guides, and your order details before completing your purchase.

Non-Returnable Items

The following items are not eligible for return, refund, or exchange:

• Clothing items

• Sale or discounted items

• Gift cards

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact Shattered Fates within 48 hours of delivery with:

• Your order number

• Clear photos showing the issue

Once approved, we may provide a replacement or store credit at our discretion.

Shipping Issues

Shattered Fates is not responsible for:

• Lost or stolen packages once marked delivered

• Shipping delays caused by carriers

Please double-check your shipping address before placing your order.

Contact Us

For questions regarding your order, contact Shattered Fates at:
[ethan@shatteredfates.com]