Shipping policy

Shattered Fates Shipping Policy

At Shattered Fates, we are committed to providing a smooth, reliable, and timely shipping experience for all our customers. Please read our shipping policy carefully to understand how we process and deliver orders.

 

 

1. Order Processing

  • All orders are processed within 2 business days of purchase.

  • Orders are shipped Monday through Friday, excluding holidays.

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

 

 

2. Domestic Shipping (United States)

We currently ship only within the United States.

Shipping Option:

Shipping Method

Estimated Delivery Time

Cost

Notes

Standard Shipping

3–4 business days

$10 flat rate

Ships via USPS Priority or UPS Ground. Delivery times may vary slightly by location.

 

 

 

3. Delivery Estimates

  • Delivery estimates include 2 business days for order processing plus the carrier transit time.

  • Shopify’s Automated delivery date feature calculates accurate delivery predictions for your location.

  • Example: If you order on Monday, your order will typically ship by Wednesday and arrive within 3–4 business days.

 

 

4. International Shipping

  • Currently, we do not offer international shipping.

  • We may expand shipping to additional countries in the future.

 

 

5. Tracking Your Order

  • After your order is shipped, you will receive a tracking number via email.

  • You can track your package directly with the carrier for real-time updates.

 

 

6. Important Notes

  • Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses.

If you have any questions about your order or shipping, contact us at: ethan@shatteredfates.com